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Questionnaire for Veterinary Doctor

Questionnaire for veterinary doctors

The aim of the survey is to examine the opinions and needs of veterinary doctors in the field of communication with the client (owner of the animal).
The survey is anonymous. The study is conducted as part of the international COMVET Project "Developing communication competences among veterinary doctors", co-financed from the EU ERASMUS + Program. More information you can find on: www.comvet.eu

1. Age: *This question is required.

2. Gender: *This question is required.

3. What is your experience as a practicing veterinary doctor ? *This question is required.

4. Do you work as veterinary doctor with: ( multiply choice ) *This question is required.

accompanying animals / small animals, such as:dogs, cats, small pets
production animals / large animals, such as e.g:cattle, pigs, poultry, fur animals)
horses
others
no live animal treatment

5. Have you got, during your studies or specialization, any education on communication: *This question is required.

Please enter an 'other' value for this selection.

6. What do you like most in your job ? *This question is required.

7. What factors influence / affect your communication with the client: ( multiply choice ) *This question is required.

Space Cell	1	2	3	4	5	6	7	8	9
Stress	Stress: 1	Stress: 2	Stress: 3	Stress: 4	Stress: 5	Stress: 6	Stress: 7	Stress: 8	Stress: 9
Work overload	Work overload: 1	Work overload: 2	Work overload: 3	Work overload: 4	Work overload: 5	Work overload: 6	Work overload: 7	Work overload: 8	Work overload: 9
Lack of time	Lack of time: 1	Lack of time: 2	Lack of time: 3	Lack of time: 4	Lack of time: 5	Lack of time: 6	Lack of time: 7	Lack of time: 8	Lack of time: 9
The client is not clear and misleading information	The client is not clear and misleading information: 1	The client is not clear and misleading information: 2	The client is not clear and misleading information: 3	The client is not clear and misleading information: 4	The client is not clear and misleading information: 5	The client is not clear and misleading information: 6	The client is not clear and misleading information: 7	The client is not clear and misleading information: 8	The client is not clear and misleading information: 9
Difficulty with finding proper expressions / words to communicate with client specially in difficult situation	Difficulty with finding proper expressions / words to communicate with client specially in difficult situation: 1	Difficulty with finding proper expressions / words to communicate with client specially in difficult situation: 2	Difficulty with finding proper expressions / words to communicate with client specially in difficult situation: 3	Difficulty with finding proper expressions / words to communicate with client specially in difficult situation: 4	Difficulty with finding proper expressions / words to communicate with client specially in difficult situation: 5	Difficulty with finding proper expressions / words to communicate with client specially in difficult situation: 6	Difficulty with finding proper expressions / words to communicate with client specially in difficult situation: 7	Difficulty with finding proper expressions / words to communicate with client specially in difficult situation: 8	Difficulty with finding proper expressions / words to communicate with client specially in difficult situation: 9
Problematic communication between supporting personnel and the client	Problematic communication between supporting personnel and the client: 1	Problematic communication between supporting personnel and the client: 2	Problematic communication between supporting personnel and the client: 3	Problematic communication between supporting personnel and the client: 4	Problematic communication between supporting personnel and the client: 5	Problematic communication between supporting personnel and the client: 6	Problematic communication between supporting personnel and the client: 7	Problematic communication between supporting personnel and the client: 8	Problematic communication between supporting personnel and the client: 9

8. What other factors influence / affect your communication with the client:

9. In what subject you would like to be trained in order to enhance your communication with your client: ( multiply answer ) *This question is required.

Stress management techniques
Learning about structure of the conversation with owner of animal
Communication with groups with special needs e.g elderly / senior owners,blind etc
Proper questioning the client to receive the information about the animal health status
Assertiveness
Techniques how to communicate about monetary aspect of treatment to animal owner
Time management and prioritization
Dealing with information on the animal's bad health status
Other - Write In Please enter an 'other' value for this selection.

10. In what subject you would like to be trained in order to enhance your professional skills: ( multiply answer ) *This question is required.

Veterinary office management
Marketing techniques for veterinary practice
Communication with the owner of the animal
Stress management techniques
Team management and motivation
Other - Write In Please enter an 'other' value for this selection.

11. Which source of information you use in order to be updated, to find new, interesting information: ( multiply answer ) *This question is required.

Internet forum and social media
Veterinary magazines
You-tube
Scientific publications and books
Conferences and congresses
Training's
Other - Write In Please enter an 'other' value for this selection.

12. What was the biggest challenge in the communication with the client / owner of the animal ? *This question is required.

13. How did you manage this challenge ? How would you deal with the same situation in the future ? *This question is required.

14. In what way, you would like to be trained in communication skills: ( multiply choice ) *This question is required.

15. Please mark your country of veterinary practise (obligatory answer) *This question is required.

16. Are you interested in receiving report from the analysis as well as information from the project by email? *This question is required.

Please write below email address. This question requires a valid email address.

By registering for receiving the report from the analysis, you consent to the processing of personal data for marketing purposes by KIKO Educational Solutions Ltd with headquarter in Warsaw, Poland, which will become an administrator of personal data, in order to provide you with information, publications and Newsletter. Providing this data is voluntary, but without providing it, we will not be able to send you any information.
I declare that I have become familiar with the right of access to my data, as well as the possibility of correcting it. I am aware that my consent may be revoked at any time, which will result in the removal of my e-mail address from the distribution list.